Service Level Agreement Microsoft

Microsoft provides service credits if service availability falls within the reference: service credits are your sole exclusive remedy for performance or availability issues for the services under the Microsoft Agreement and SLA. Service credits awarded during a billing month for a given service or service resource do not exceed your monthly service fee for that service or service resource, depending on applicability, during the billing month. The Microsoft Team Service is run by Microsoft, and Microsoft provides customers with a service level agreement. The Service Level Agreement offers service credits when Microsoft is covered by its SLA. We guarantee Azure Automation DSC Agent service availability of at least 99.9%. .