Master Services Agreement

5.1. Unless expressly provided on the respective order form or SOW, the customer pays all charges in the order form or SOW in accordance with the following provisions: (a) DocuSign service charges are charged each year in advance; (b) the first invoice is the start date of the order or the entry into force of a SOW; (c) payment is due within 30 days from the date of the invoice; and (d) all amounts will be denominated in U.S. dollars. At the time of execution by the Customer and DocuSign, each order form and/or SOW is not terminated and is not refundable, unless it is provided for in this contract and the duration provided for in the order form for DocuSign Cloud Services is an ongoing and non-split obligation for the duration regardless of a billing plan. The customer may refuse to pay the tax or amount disputed in good faith by the Client until such a dispute is resolved, provided that the client: (i) notifies DocuSign of the dispute before the payment expires, states in this press release (A) the amount of the dispute and (B) the reason for the dispute, which is detailed to facilitate the investigation by DocuSign and the settlement by the parties; (ii) to pay all undisputed fees and amounts in a timely manner; (iii) works carefully with DocuSign to resolve the dispute immediately; and (iv) pays all the amounts payable by settlement of the dispute (by adversarial procedure, agreement or other means) within ten (ten) days of this decision. 6.1 Tax liability. All payments required in this agreement are included in the exclusion of all taxes, taxes, levies, taxes, fines or similar taxes from the State, including sales and use taxes, value-added taxes (“VAT”), excise duties, businesses, services and similar taxes on transactions, and related interest and penalties (“taxes”). The customer is responsible and bears taxes related to the purchase, payment, access or use of DocuSign services. Taxes are not deducted from payments to DocuSign unless required by law, in which case the client increases the amount owed, so that DocuSign, after all necessary deductions and deductions (free of any tax debt), receives and retains an amount equal to the amount it would have received if it had not made such deductions or deductions. If the client claims exempt status for amounts owed under this agreement, he must provide DocuSign with a valid tax exemption certificate (authorized by the competent government authority) to avoid the application of taxes on the client`s bill.

Each party is responsible and supports its net revenue. The customer hereafter confirms that DocuSign can count on the delivery name mentioned in the order forms or SOW customers and on the address that places docuSign as a place of delivery for tax purposes. The obligations of the parties under this section 6.1 (Tax Responsibility) apply even after the end or expiry of this agreement.